General terms and conditions
These are our general terms and conditions, which apply to all projects and work undertaken unless explicitly agreed otherwise in a separate contract. If you have any questions, please don’t hesitate to get in touch.
1. Project Scope
1.1 PROJECT SCOPE: Rob Pinney Studio Limited (the “Studio”) is a creative video production company that provides services including video production, photography, editing, and colour grading. The specific scope of a project and associated deliverables will be clearly defined in a project agreement or creative proposal prepared by the Studio and provided to the Client for review and/or signature.
1.2 AMENDMENTS: For projects that include post-production, the Studio provides for three rounds of feedback and amendments as standard.
1.3 FILE RETENTION: The Studio will keep all files relating to your project for a period of six months from the date of the beginning of the shoot. After this six month period, the Studio reserves the right to delete project files, unless explicitly agreed otherwise in writing between the parties.
2. User license
2.1 USAGE RIGHTS: The Client will receive full usage rights to the agreed deliverables as per the terms of the production agreement. Raw footage or open files are not included unless explicitly agreed between the Studio and Client in writing.
2.2 PORTFOLIO USE: The Studio retains the right to showcase final deliverables, behind-the-scenes content, and project-related materials in its portfolio, website, competitions and awards, and marketing materials.
3. Payments
3.1 PAYMENT TERMS: Full payment of the Studio’s invoice(s) must be made within 28 days of the date of that invoice. The Studio reserves the right to charge interest at 5% of invoice total per week should the Client fail to pay the Studio’s invoice(s) within 28 days. The Studio reserves the right to request payment in advance from new clients.
3.2 QUOTES & FIXED COSTS: All quotations provided by the Studio are fixed costs based on the agreed project scope.
3.3 DEPOSITS: A deposit payment to cover production fees is required to secure shoot dates.
3.4 SERVICE TIME AND OVERRUNS: Any and all fees are calculated on a minimum half-day basis by the Studio. A half day consists no more than four hours. A full day is no more than eight hours. Overruns are billed in pro-rata hourly units at 1.5x the half-day or full-day rate, whichever applies.
3.5 TRAVEL AND EXPENSES: Travel costs, mileage and other expenses are additional to any quoted figures unless otherwise agreed in writing. All costs are subject to VAT, unless explicitly exempt.
3.6 ADDITIONAL COSTS: All prices quoted to the Client apply only to the original project scope and deliverables, as laid out in the production agreement. The Studio reserves the right to make additional charges for fees and expenses should these descriptions or specifications differ or change before or during the assignment. Wherever possible, these costs will be by mutual agreement and the Studio shall endeavour to provide an indication of what these additional charges will be.
3.7 CANCELLATIONS: If a booking is cancelled by the Client less than three working days before the starting time, the Studio reserves the right to charge the full fee agreed in the production agreement. If a booking is cancelled within seven working days of the starting time, but more than three working days, the Studio may charge 50% of this fee.
3.8 PROJECT COMPLETION: Unless otherwise agreed between the Client and Studio, post-production work will be considered complete six weeks after filming concludes and any outstanding balance will be invoiced.
4. Confidentiality & Data Protection
4.1 CONFIDENTIALITY: The Studio acknowledges that in the performances of the services, he may receive information from the Client which is designated by the Client as confidential. Upon request from the Client, the Studio agrees to keep this information secret and not to disclose such information to other parties except as required by law.
4.1 DATA PROTECTION: Both parties agree to comply with relevant data protection laws.
5. General
5.1 GOVERNING LAW: These terms and conditions are governed by English law, and the parties agree to accept the exclusive direction of the Courts of England.
5.2 DISPUTE RESOLUTION: Disputes shall be resolved through mediation in the first instance. If a dispute remains unresolved after 60 days then either party may seek legal redress.
5.3 INSURANCE: All parties are responsible for keeping appropriate insurance cover in place until the project is complete. The Studio can provide proof of insurance upon request.
5.4 SUPPLIED MATERIAL: The Client warrants that any materials provided to the Studio do not infringe on third-party intellectual property rights.